PRIVACY POLICY

 

Last updated: November 12, 2025

 

Collins Group oy ("We", "Us", or "Our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website collinsgroup.fi ("Website").

 

This policy complies with the EU General Data Protection Regulation (GDPR) and Finnish data protection laws.

 

WHO WE ARE

 

Collins Group oy

8 Eteläranta

00100 Helsinki

Finland

Website: collinsgroup.fi

 

We are a Finnish broadcast engineering company specializing in broadcast infrastructure products.

 

INFORMATION WE COLLECT

 

Anonymous Usage Data

We collect anonymous data about how visitors use our website through cookies and analytics tools (Google Analytics and Google Tag Manager). This includes:

- Pages visited

- Time spent on pages

- Navigation patterns

- Browser type and version

- Device information

- Geographic location (country/city level)

- Referring websites

 

This data is collected anonymously and cannot be used to identify you personally.

 

Voluntary Personal Information

You remain anonymous on our website unless you choose to share personal information with us. We only collect personal data when you voluntarily provide it through:

- Our website chat window

- Contact forms

- Email correspondence

 

Personal information you may choose to provide includes:

- Name

- Email address

- Company name

- Message content

 

We do not collect sensitive personal data such as:

- Government identification numbers

- Financial information

- Health information

- Racial or ethnic origin

- Political opinions

- Religious beliefs

 

HOW WE USE YOUR INFORMATION

 

Anonymous Usage Data

We use anonymous analytics data to:

- Understand how visitors use our website

- Improve website functionality and user experience

- Analyze traffic patterns and trends

- Optimize website performance

 

Voluntary Personal Information

When you provide personal information, we use it to:

- Respond to your inquiries

- Provide information about our services

- Communicate with you about your requests

- Improve our customer service

 

LEGAL BASIS FOR PROCESSING (GDPR)

 

Under GDPR, we process your personal data based on:

- Consent: When you voluntarily provide personal information through chat or contact forms

- Legitimate interests: Anonymous analytics data to improve our website and services

 

HOW WE SHARE YOUR INFORMATION

 

We do not sell, trade, or rent your personal information to third parties.

 

We may share information with:

- Wix: Our website hosting platform, which processes data to provide hosting services

- Google: Through Google Analytics and Google Tag Manager for anonymous website analytics

- Service providers: Who assist us in operating our website, provided they agree to keep information confidential

 

We do not use social media tracking pixels or share data with social media platforms.

 

DATA RETENTION

 

Anonymous Analytics Data: Retained according to Google Analytics' default retention policies (typically 26 months), then automatically deleted.

 

Personal Information: We retain personal information you provide (name, email) only as long as necessary to respond to your inquiry or as required by law. You may request deletion at any time.

 

YOUR RIGHTS UNDER GDPR

 

As an individual in the EU, you have the following rights:

 

Right to Access: Request copies of your personal data

Right to Rectification: Request correction of inaccurate personal data

Right to Erasure: Request deletion of your personal data

Right to Restrict Processing: Request limitation of processing your personal data

Right to Data Portability: Request transfer of your data to another organization

Right to Object: Object to processing of your personal data

Right to Withdraw Consent: Withdraw consent at any time

 

To exercise these rights, contact us using the information below.

 

DATA SECURITY

 

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

 

CHILDREN'S PRIVACY

 

Our website is not intended for individuals under 16 years of age. We do not knowingly collect personal information from children under 16.

 

INTERNATIONAL DATA TRANSFERS

 

Our website uses services (Google Analytics, Wix) that may transfer data outside the European Economic Area (EEA). These services comply with GDPR requirements for international data transfers.

 

COOKIES AND TRACKING

 

For detailed information about cookies and tracking technologies we use, please refer to our separate Cookie Policy.

 

CHANGES TO THIS PRIVACY POLICY

 

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the updated policy.

 

CONTACT US AND DATA PROTECTION OFFICER

 

For questions about this Privacy Policy or to exercise your GDPR rights, contact us:

 

Collins Group oy

8 Eteläranta

00100 Helsinki

Finland

 

Website: https://collinsgroup.fi/contact

 

COMPLAINTS

 

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the Finnish Data Protection Ombudsman:

 

Data Protection Ombudsman

Office of the Data Protection Ombudsman

P.O. Box 800

00521 Helsinki

Finland

Website: https://tietosuoja.fi/en/home

 

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